Dream Vacations, LLC

Legal & Copyright Information

Dream Vacations™ and the Dream Vacations logo are trademarks of Dream Vacations, LLC of Springfield, MO. Any use or misuse without express written permission is prohibited. Use of the name, "Dream Vacations" in domain names, business names or as a description of any product or service shall constitute a violation of United States Intellectual Property Law.

The information contained in this and all Dream Vacations™' web sites is copyright ©Dream Vacations, LLC and/or its Suppliers and may not be copied or distributed without express written permission. Page designs, programming and graphics in this web site are copyright ©Dream Vacations, LLC.

Terms of Use

Dream Vacations is not responsible for errors or omissions on its web sites. Prices are subject to change at any time and without warning.

All package rates, information and taxes are subject to change without notice. Prices are not guaranteed until the reservation is paid in full and you receive a confirmation. Dream Vacations™ reserves the right to re-invoice your reservation should an error be made in computing your package price. Adjustments made to the package pricing will not be made once full payment has been applied, nor will any subsequent rate reductions be made retroactive. Prices shown are based on specific days of travel and are subject to limited availability. Prices may vary based on the actual date of travel, class of service or hotel booked. Government-imposed airline ticket excise taxes are in effect at time of electronic posting. We reserve the right to amend these rules and restrictions at any time without notice, and any such amendments shall become effective when posted on our site.

Suppliers: The goods and services that you reserve and purchase through www.godreamvacations.com are being sold to you directly by the supplier of those goods and services ("Supplier") and not Dream Vacations™. A Supplier is an airline, hotel, car rental company, or other provider of goods or services of a particular Dream Vacations™ item or component. In addition to the Terms and Conditions contained in the Agreement, your purchases and reservations are also governed by the terms and conditions of the respective Suppliers. Any claims that you may have with regard to the goods and services purchased or reserved through this site must be addressed to the Supplier and not Dream Vacations™. You expressly release Dream Vacations™ and its subsidiaries from any and all liability for, resulting from, arising out of, or in any way connected to, any goods or services contained in any Dream Vacations™ service option.

A fee may be incorporated in the total price of a Dream Vacations™ for arranging, facilitating and processing your purchases. You agree to abide by the terms and conditions set by the Supplier, including, but not limited to, observation of check-in/check-out times and compliance with all rules and conditions related to rates, products, or services. Depending on the individual Supplier, frequent traveler points may or may not be available for any component of a purchased Dream Vacations™.

Payments: Payment in full with a credit card is required to make a reservation. American Express, MasterCard, Discover, Diners Club and Visa are accepted. The credit card selected for payment will be charged for the total price of the reservation. If payment is withdrawn through credit card chargeback, the Operator shall be entitled to recover reasonable collection fees, attorney fees, and any other costs associated with recovering the full package price. Such fees commonly add a minimum of 30% to the payment amount due on the booking. If payment is withdrawn prior to travel for any reason, the Operator has the right to cancel the trip. The address requested is the billing address of the credit card that must be issued to a U.S.or Canadian billing/mailing address and issued by a U.S. or Canadian based bank. The cardholder must be a traveler listed on the reservation. To provide confirmation of authorized card use, you may be required by the supplier to present a credit card at time of check-in, rental or pick up.

Refunds/Revisions: NO REFUNDS, CHANGES OR REVISIONS: All purchases made are nonrefundable, unchangeable and non-transferable, including but not limited to, names changes, hotel choice, and cancellations due to changes in travel plans, flight delays, early check out of hotel and no shows. For all cancellations, we require proper notification. Cancellations MUST be phoned into Dream Vacations™ Service Desk at 1 800 828-0639. No refunds will be made for unused, partially used or complimentary components.

Promotions and Discounts: Except for promotions specifically offered for or by Dream Vacations™, no other promotional discounts, new member discounts, upgrades, vouchers, coupons, frequent traveler awards, gift certificates or other discounts or special offers apply to Dream Vacations™ services or any components thereof.

Not Included: Rates do not include Passenger Facility Charges where applicable. Gratuities, meals (unless otherwise noted), rollaway and/or crib charges, and guest incidentals at hotel, parking, or ticket media (unless purchased as an option). Destination Departure Tax, Security Surcharge, Customs Fees, Federal Inspection Fees, APHIS fee, and general cost of passports and visas and other such fees where required depending on destination selected. Please contact our Service Desk for specific taxes and/or fees not included.

Identification: U.S citizens, 18 years or older, are required to show government issued photo I.D. Acceptable forms of identifications include the following: Valid Driver's License, Military I.D., and Valid Passport. Non-U.S Citizens who are residing in the U.S should carry their passport, green cards and any other document required for their U.S. residency. Children under the age of 18 traveling with an adult are not required to show I.D at time of check-in.

PROOF OF CITIZENSHIP IS YOUR RESPONSIBILITY. REQUIREMENTS MAY CHANGE, SO ASK YOUR TRAVEL AGENT FOR THE LATEST DETAILS. FAILURE TO COMPLY WILL RESULT IN DENIED BOARDING! Dream Vacations will not be responsible for ANY losses incurred due to denied boarding issues. NEW PASSPORT REQUIREMENTS: U.S. CITIZENS RETURNING FROM ANY INTERNATIONAL DESTINATION: A valid passport is required for persons of all ages returning by air from any international destination. (State issued birth certificate with government issued I.D. IS NO LONGER an acceptable form of proof of citizenship.) All passengers traveling within the United States or to any U.S. territory (including Puerto Rico and the U.S. Virgin Islands) require only a valid government issued photo I.D. U.S. citizens will require proof of citizenship when traveling outside of the continental U.S. Be sure to carry your passport when you check-in at the airport: If you are not a U.S. citizen, contact the consulate of the country to which you are traveling for current proof of citizenship requirements. All international travelers must present acceptable proof of citizen documentation at airport check in and again at customs/immigration. ALL PASSENGERS TRAVELLING BY AIR TO INTERNATIONAL DESTINATIONS NOW REQUIRE A VALID U.S. PASSPORT TO RE-ENTER THE UNITED STATES. A valid passport is required for U.S. citizens traveling to Costa Rica, Belize, Guadeloupe, Barbados and Tobago. For Barbados, the passport must be valid for 6 months after the day of arrival. For Costa Rica, the passport must be valid for 90 days after the day of arrival. TRAVEL REQUIREMENTS FOR MINORS All passengers regardless of age now require a valid U.S. Passport for travel to international destinations. If a child under the age of 18 years on the day of departure is traveling to any of Apple's vacation destinations with a parent whose last name differs from the last name of the child, proof of parentage is recommended. PLEASE NOTE: It is strongly suggested that all children under 18 on the day of departure is traveling with an adult other than a parent, have a notarized letter from the non-accompanying parent(s) stating that they have given consent for the child to leave the country. We regret that we cannot accept unaccompanied minors on any of our vacation packages. Anyone traveling who has not reached 18 on their departure day will be denied boarding if not accompanied by an adult. JAMAICA Effective immediately all minors under 18 years of age traveling with an adult other than a parent or legal guardian, must hold a notarized letter of consent from a parent or legal guardian FAILURE TO COMPLY WITH THE ABOVE REQUIREMENTS WILL RESULT IN DENIED BOARDING Dream Vacations will not be responsible for ANY losses incurred due to denied boarding issues.

Hotel: Your name and reservation information has been communicated to the hotel. You may be required to present a credit card at time of hotel-check. Hotel amenities are at the discretion of the hotel and are subject to change without notice. Hotel photos are representative only and do not necessarily depict the actual room in which guests will be accommodated. Minimum age restrictions may apply for hotel check-in.

Rental Car Restrictions: Length of contract and car type varies depending upon destination selected. Taxes and other government-imposed or authorized charges, fuel, optional collision damage waiver, airport-imposed taxes/fees, overtime and drop off charges, additional driver or young renter's fee, and other optional items, if any, are extra. Rates are higher for renters under age 25. Some airports impose a tax or fee, ranging up to 10% if you choose to exit on shuttle bus. Minimum rental charge is one day (24-hour period). A one-way rental charge may be applied if a rental is not returned to the city where it originated. Minimum age for renting a car is twenty-one (21) years, except where state law provides otherwise. Renters must have a valid driver's license and major credit card in their name. Renters without a major credit card in their name must meet the cash rental requirements. Most major credit cards are accepted and billed at the time of rental. A credit card deposit or cash deposit is required. Cash deposit needs to be 140% of the complete rental period for Avis and $50 per day, with a maximum of $200 per week for Alamo.

If choosing the cash deposit, the renter must have verifiable home and employer telephone numbers and one year of employment, including verification on weekends and holidays. Cash rental deposits are subject to change, if choosing cash deposit, please contact the rental company direct. If a client does not have a valid credit card, the client will not be allowed to rent Minivans and Luxury cars, such as: Cadillac's and Chrysler LH's. An underage driver fee may be apply. Coverage's are available at an additional charge. Unless otherwise stated, rates do not include any governmentally (Federal, State, County or City) imposed or authorized taxes or fees or airport fees or concession recoupment fees which may apply. The rate does not include fuel, purchase options are available. All rental car suppliers reserve the right to refuse any request for rental. Renter must meet standard age, driver, credit and cash rental requirements. Renters are subject to having driving records checked.

Currency: If your vacation is taking you outside the United States , it is advisable to exchange some money prior to travel. Local banks, American Express, and AAA offices can issue travelers checks in foreign currency. Once in the destination country, you can exchange money at the airport, banks, American Express offices, and most hotels. Keep in mind that each time you exchange money; you will be charged a fee. Therefore, to cut down on conversion fees, you should limit the number of times you change money. You can completely avoid these fees by using your credit cards to make purchases. Foreign currency rates fluctuate daily.

Baggage: Each traveler is allowed to check the maximum of two pieces of baggage free of charge, in addition to one carry-on, plus one personal item. Additional baggage may be accepted for an excess baggage fee. All baggage must meet the size and weight limits set by the airline. The one carry-on item must be able to fit in the overhead compartment or under the seat. Contact the airline directly for excessive baggage fees and size and weight limits. Neither the tour operator nor suppliers are responsible for lost or stolen baggage.

E-tickets: Since your vacation has been electronically ticketed you should have received an e-Document. For certain destinations operated by Delta Code Share partners, you will receive paper tickets by courier service. Failure to present paper tickets at check in will result in the purchase of a new airline ticket, please contact our Service Desk if have a question regarding your documentation. With Electronic (E-ticket) all you need is your e-Document and government issued photo I.D. Simply present identification and/or proof of citizenship to receive a boarding pass.

Please reconfirm your flights 24 hours prior to departure, both on the departure and the return by calling the airline directly. You are also advised to arrive at the airport at least 2 hours prior to your departure. In the event of a delay or cancellation, the airline is solely responsible for determining and providing compensation in the event any is due. All passenger air transportation is subject to the terms and conditions of the tariffs, contracts of carriage, rules, regulations, policies, terms and conditions (including Warsaw Convention notices) of the operating airline.

Due to heightened security at the airports, only ticketed airline passengers will be allowed through security checkpoints.

Schedule Changes: Regular scheduled flights have been selected for the vacation package; however, Dream Vacations™ does not guarantee any specific flight schedule or equipment and will not be held responsible for any changes that result in an increase in airfare or deviation in original flight itinerary. The customer will be responsible for any expenses incurred.

Vacation Protection Plan: Allows travelers to cancel their vacation with the guarantee of a refund or travel certificates for the package price less the cost of the policy. Certain non-refundable components are only covered in the event you need to cancel for a covered reason such as illness, injury or death. This plan also provides additional coverage for trip interruption, trip delay, medical protection, baggage protection and worldwide emergency assistance. Certain limited medical coverage and additional benefits are also included. Reduction to the number of persons traveling or changes made to dates, hotel, ground or air transportation are considered revisions and will not be protected by the Vacation Protection Plan.

Possible Changes in Service: If a Supplier notifies us of changes in a service, we will use our good faith efforts to notify you. If a change in the service occurs within 24 hours of the scheduled flight, hotel, or car reservation, we will use our good faith efforts to notify you of the changes by phone. Notification of changes occurring more than 24 hours before the scheduled reservation will be by e-mail or mail. Dream Vacations™ is not liable for any changes in the reservation that are beyond our control and are caused by, due to, or are attributable to the Supplier. Dream Vacations™ will not be responsible for any additional expenses incurred due to a change in service.

Please call our Group Desk at 1-800-828-0639 to inquire about reservations for group travel.

"Dream Vacations™ Customer Satisfaction Pledge": Your satisfaction is very important to us. That's why we give you our utmost assurance that we will stand by our product to ensure you have a fulfilling vacation experience. Therefore, if any tangible component of any Dream Vacations™ package is not delivered as described in your travel documents (except under circumstances beyond the reasonable control of the tour operator), we will refund the value of the undelivered component plus issue a travel credit which may be used for future Dream Vacations™ packages, provided proper documentation of the claim is received within 30 days after completion of your Dream Vacations™ package. This warranty is in lieu of all other warranties. We make no other warranties or representations of any kind, express or implied, arising by law or otherwise, including without limitation any implied warranty of merchantability or fitness for a particular purpose, or any implied warranty arising from course of performance, course of dealing, or usage of trade. Claims must be postmarked and submitted to:

Dream Vacations™, 909 E. Republic Rd, F-200 Springfield, MO 65807
WITHIN 30 DAYS AFTER COMPLETION OF YOUR VACATION.

Responsibility: Dream Vacations™ packages are operated by Dream Vacations, LLC. (the "Operator"). Dream Vacations, LLC packages and operates these Dream Vacations™ packages solely as an independent contractor and not as an agent, employee, partner, or joint venture of our Suppliers. The tour services described in this brochure, including without limitation transportation, lodging, and sightseeing, are provided by carriers, hoteliers, and other suppliers that are independent contractors and not the agents, employees, partners, or joint ventures of the Operator. The Operator issues tickets, vouchers and other travel documents for such services merely as an agent for the companies that furnish such services.
Such tickets, vouchers, and other travel documents are subject to all terms and conditions of the respective suppliers (some of which may limit or exclude the supplier's liability). The Operator is not responsible for typographical and/or printing errors. Neither the Operator nor Delta Air Lines, nor any subagent of either of them, shall be responsible for any loss of or damage to property or death or injury to person, resulting from any act or omission of any supplier providing any tour service or any other person or entity or caused by strike, war, weather, quarantine, sickness, government restriction or regulation, or any other cause beyond its reasonable control. The tour participant expressly waives all rights which he or she may have against the Operator in connection with the foregoing. These terms and conditions are governed by Missouri law without regard to principles of conflict of law. Jurisdiction for any action relating to any Dream Vacations Vacation package shall be in Greene County, Missouri. Under no circumstances is the Operator to be construed as a carrier under contract for safe carriage of the passengers or his or her baggage and belongings.