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Combining luxurious accommodations with warm, personalized service and a great location, this upscale, adults-only resort is an ideal choice for your next romantic getaway. Designed for relaxation, polished beachfront suites feature a double Jacuzzi, a pillow menu and Royal Bedding®, Royal Concierge Service® and a private terrace, while gourmet dining options and the full-service European spa provide the ideal setting for relaxation and fun.
Address:
Avenida Constituyentes number 2
Playa del Carmen, QR77780
MEXICO
Airport Access: CUN Within 60 miles (96km)
Beach: Direct Access (Public)
Children under 16 are not permitted at the hotel.
Check-In Age (Minimum): 18
Check-In Time: 3:00 PM
Check-Out Time: 12:00 PM
Details:
Hotel Cancellation Policy:
*Cancellations made inside of 2 days prior to arrival or no shows incur a 1 night penalty and applicable product penalties. (Feb. 20, 2011 - Apr. 20, 2011) (Apr. 24, 2011 - May 25, 2011) (May 29, 2011 - Jul. 14, 2011) (Aug. 16, 2011 - Nov. 23, 2011) (Nov. 27, 2011 - Dec. 23, 2011)
*Cancellations made inside of 2 days prior to arrival or no shows incur a Full Stay penalty and applicable product penalties. (Feb. 17, 2011 - Feb. 19, 2011) (Apr. 21, 2011 - Apr. 23, 2011)
*Cancellations made inside of 2 days prior to arrival or no shows incur a 2 night penalty and applicable product penalties. (May 26, 2011 - May 28, 2011) (Jul. 15, 2011 - Aug. 15, 2011) (Nov. 24, 2011 - Nov. 26, 2011)
*Early departures will incur a FULL STAY penalty and applicable product penalties. (Dec. 24, 2010 - Jan. 1, 2011)
Length-of-Stay Policy:
Minimum night stay: 6 nights (Dec 26, 2011 - Dec 31, 2011)
Hotel Deposit Requirements:
A credit card imprint or cash deposit is required at time of check-in for telephone and incidental charges.
Hotel Spring Break Policy:
While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfers to your hotel.
Room Taxes:
Included in vacation price
Service Charges:
Maid: Included in vacation price
Bellman: Included in vacation price
Check-in/Check-out:
3:00 PM check-in
12:00 PM check-out
Minimum check in age is 18 year round
Online Check-in available through hotel's website.
Room Types:
All rooms include:
Restaurants: 7
Six additional restaurant choices included at Gran Porto Real Resort located adjacent to THE ROYAL: Maria's; Il Pescatore; Albatros; Gaviotas; Beach Grill; Trade Winds (surcharges may apply on certain menu items).
Bars/Lounges: 6
Six additional bars located next door at Gran Porto Real.
Room Service: Available 24 Hours
Beach: Direct Access (Public)
Bike Rental
Motorized Water Sports
Non-Motorized Water Sports: Boogie boats, kayaks and snorkeling equipment
Activity Desk
Indoor Hot Tubs: 1
Outdoor Hot Tubs: 2
Pools: 2
Tennis Courts: 1
Lighted: 1
Equipment Available
Fitness Center
Sauna
Spa
Steamroom
Oceanfront activity pool with infinity edge, a swim-up bar and in-pool lounge chairss *Olympic-size pool with in-pool loungers, a 50 meter lap lane and two relaxing 8-person Jacuzzis
Golf Course on site: No
Other Golf Courses:
Nearest Course is Within 5 Miles
No Shuttle Services
Shows on Site: Nightly entertainment including live music and fabulous professional shows.
EXCLUSIVE WEDDINGS: Beautifully arranged by professional, creative and supportive wedding coordinators who will take care of every detail.
CLASSIC WEDDING PACKAGE includes: service of a wedding coordinator; a complimentary room upgrade upon arrival and late check-out for bride and groom (subject to availability); civil marriage ceremony; all legal and registration fees and marriage certificate; a beautifully decorated wedding site; fresh floral bridal bouquet and boutonniere for the groom; a wedding cake and bottle of sparkling wine during the ceremony; fresh fruit basket, bottle of wine in room upon arrival; a special breakfast in bed on first honeymoon day; a romantic 20 min. couples massage and a host of romantic in-room amenities.
LUXURY WEDDING PACKAGE has all the wonderful inclusions of the Classic Wedding Package, plus couples will enjoy a romantic candlelight dinner on the beach and the services of a professional wedding photographer and 36 color prints.