Exceptional Values!
Extra Value: Receive exclusive savings on select Rock Royalty rooms (restrictions apply).
Extra Value: Receive up to $1800 in Double Limitless Resort Credit or Unlimited Golf. Restrictions apply - see Hard Rock Hotels Limitless Resort Credits page for details.
Honeymooners: Honeymoon dinner, mini-cake, bottle of sparkling wine, hydro spa tub experience and one in-room breakfast (reservations required).
Experience rock star treatment at the Heaven section of the Hard Rock Hotel Riviera Maya. This adults-only resort-within-a-resort offers lavish amenities, exceptional dining, and heavenly accommodations. This exclusive retreat faces the Caribbean Sea, and is designed in the style of a Mexican hacienda.
Activities are in full supply, with tennis, rock, climbing, kayaks, tennis, and more. Swim in style in the large sparkling pools with activities, snacks, and a swim-up bar. Stay in shape at the fitness center or the Yoga Temple. Indulge in a variety of spa treatments from massages to facials to hydrotherapy at the ultimate rock star paradise - the Rock Spa.
577 plush rooms and suites offer 24-hour room service, a liquor dispenser, and complimentary WiFi. Relax with luxurious Rock Spa bath amenities, bathrobes, and slippers. Enjoy a variety of fabulous views from your private balcony, and wind down with a hydro spa tub.
Enjoy access to five restaurants, including five adults-only gourmet dining options within the Heaven section. Savor premium cuts of the finest steak and a menu of lavish dishes served a la carte at Toro, or experience the finest Italian specialties at Ciao. Discover the tastes of the French countryside at Le Petit Cochon, or travel through Spain with a variety of exotic dishes and traditional tapas at Cava Roja. Poolside snacks and top-shelf drinks are available at Dive.
Make the most of your stay at the Hard Rock Hotel Riviera Maya by living out your fist-pumping, guitar-shredding fantasy at the new Music Lab, where you'll receive expert rock star instruction and accelerated stage training. All guests 12 years and older can choose from 4 programs as a part of the all-inclusive stay.
Try five bars and lounges, and get the party started at Club Heaven with live DJ entertainment and an extravagant dance floor. Feel the spirit of rock and roll elevated to a whole new level.
The Hard Rock is set within an 85-acre expanse of the Mayan Riviera surrounded by wild tropicalgardens, directly facing the Caribbean Sea. The resort is located directly on the beach south of Playa del Carmen, in the town of Puerto Aventuras.
RANCHO eL TREBOL Km. 72 • PLAYA DEL CARMEN • MX
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools:
Number of Pools: 5
Outdoor Pools: 4
Indoor Pools: 1
The spectacular outdoor pool area features comfortable jacuzzis and a large shaded swim-up bar with a palapa roof. The resort also offers an indoor liquid sound pool.
Golf:
• NEARBY
• Playacar Golf Club~ next to Playa del Carmen, 7,202 yd Par 73 championship course wascarved out of the jungle..
• Hotel offers golf inclusive category. Kids 12+ over must pay as adults to have golf included at Palace Resorts hotels where kids are allowed. To arrange tee times visit [email protected]
• Holes: 18
• Green Fees: 150 Playa
• Cart Fee: includes shared cart
• Club Rental Fees: 30 STEEL/40 GRAPHITE
• Caddy: optional per group $30
• Lessons Available
Tennis:
• Number of Courts: 3
• Outdoor Courts: 3
• Lighted Courts: 3
• Court Fee: Complimentary.
• Raquet Rental Fees: Complimentary.
• Pro Onsite
Water Sports On Site:
• Fishing: Additional Charge
• Sunfish Sailing: Complimentary
• Scuba: Additional Charge
• Snorkeling: Complimentary
• Hobie Cats: Additional Charge
• Paddle Boats: Complimentary
• Motorboats: Additional Charge
• JetSki / Waverunner: Additional Charge
• Waterskiing: Additional Charge
• Wind Surf: Additional Charge
Other Sports Available:
• Horseback Riding: Additional Charge
• Jogging Trail: Complimentary
• Raquetball: Additional Charge
• Squash: Additional Charge
Health Club / Spa:
• Aerobics: Complimentary
• Jacuzzi: Complimentary
• Massage: Additional Charge
• Nautilus Equipment: Additional Charge
• Facials: Additional Charge
Styled as a Mexican Hacienda with an open central patio, Hard Rock offers a pleasing mix ofarchitectural styles, with ample gardens surrounding a large free form pool and private man-made beach and inlet.
This resort features a fine, relaxed ambiance with a beautiful man-made inlet along tranquil blue waters, nightly entertainment, lighted tennis, non-motorized watersports, and a spa. Guests receive one free scuba lesson per stay.
Beach: The resort is situated on a man-made seawater inlet. Protected by natural rock and coral formations,the beautiful carved inlet borders 660 ft of white sand, creating a secure hideaway with lounge chairs resting beneath the soothing shadow of palapas.
Check-in: 3:00 pm
Check-out: 12:00 pm
Total Rooms: 577
Year Opened: 1999
Credit Cards: • Visa • Master Card • American Express
No Spring Breakers. Adults Only (18 years or older).
ROCK SUITE PLATINUM
Two bedroom suite includes one room with a king bed, and a second room with a king bed or two double beds. Suite features a hydro spa tub in each room, an oversized balcoony with oceanfront views, a minibar, complimentary wireless internet, and more.
1 King Bed or 2 Double Beds
Other Amenities: Air Conditioning, Shower, Balcony or Terrace, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
DELUXE GOLD PURE KING
Guestroom includes one king bed, a spacious bathroom with a hydro spa tub and shower, and a balcony with a hammock and garden views. Room also features an additional seven-step process intended to reduce airborne particles and more.
1 King Bed
Other Amenities: Air Conditioning, Shower, Balcony or Terrace, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
DELUXE GOLD ROOM KING
Deluxe gold room includes one king bed, a private balcony with a hammock and garden views, and a hydro spa tub. Room also includes a minibar, Rock Spa bath amenities, complimentary wireless internet, and more.
1 King Bed
Other Amenities: Air Conditioning, Shower, Balcony or Terrace, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
DELUXE PLATINUM SKYTERRACE
Deluxe platinum guestroom includes one king bed, a balcony with a hammock and partial ocean views, and access to a private sky terrace with hydro spa tub. Room also features, complementary wireless internet, 24-hour room service, a minibar, and more.
1 King Bed
Other Amenities: Air Conditioning, Shower, Balcony or Terrace, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
DELUXE GOLD ROOM DOUBLE
Deluxe gold room includes two double beds, a private balcony with a hammock and garden views, and a hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, and more.
2 Double Beds
Other Amenities: Air Conditioning, Shower, Balcony or Terrace, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
ROCKROYAL DELUXE PLATINUM KING
Rock Royal deluxe platinum room includes one king bed, and a balcony with a hammock with partial ocean views. Room also features a personal assitant, priority reservations, VIP check-in, a hydro spa tub, and many other upgraded amenities.
1 King Bed
Other Amenities: Air Conditioning, Shower, Balcony or Terrace, Kitchen, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe
DELUXE DIAMOND
Ideally located, the deluxe diamond room includes one king bed, a private balcony with a hammock, and a hydro spa tub. Room also includes Rock Spa bath amenities, complimentary wireless internet, a minibar, and much more.
1 King Bed
Other Amenities: Air Conditioning, Shower, Balcony or Terrace, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
Hard Rock Hotel- HEAVEN Section features 1 meal plan option:
All Meals, Drinks & Tips
There are 5 Restaurants at Hard Rock Hotel- HEAVEN Section:
Ciao - Italian specialties served a la carte for dinner. Breakfast buffet.
Toro - Premium cuts of the finest steak and a menu of a la carte dishes for dinner. Buffet lunch.
Dive - Snack bar by the pool
Le Petit Conchon - Flavors of the rustic French countryside served a la carte. Open for dinner from 5:30 pm - 11 pm. .
Cava Roja - Exotic Spanish dishes and traditional tapas with House Sangria, fine wine, and beer.
Daily Activities & Entertainment:
Volleyball, Aquaerobics, Contests, Optional Tours, Billiard Room, Watersports.
Nightly Activities & Entertainment:
Contests, Participation Activities, Nightly Theme Shows (Latin Show,Hollywood Show, Tropical Show,Mexican Show,Cats,Beach Party).